www.japanzon.com (hereinafter the “Site”) is operated by Japazon Co., Ltd. (hereinafter the “Company,” “We,” or “Our”), a simplified joint-stock company with sole shareholder with a capital of 5,000,000 Yen, incorporated under the Companies Act of Japan, headquartered at Sumida-Ku, Sumida 2-9-3, 131-0031 Tokyo, registered with the Tokyo RCS under number 0115-01-024812 and represented by Mr. Xavier Dussailly as managing director.

As part of its Site management activities, the Company collects and processes personal data (hereinafter “Personal Data”). The protection of your Personal Data is essential for us and is processed in accordance with the applicable data protection regulations, especially the GDPR (EU Regulation 2016/679).

This policy informs you transparently about:

The reasons and methods of collection, use, and storage of your Personal Data;
Our role in processing it;
Your rights and our obligations regarding such processing.

1. Purpose of this Privacy Policy
This policy applies to all uses of your Personal Data by the Company. It aims to explain how your data is processed and who is responsible.

2. What Personal Data Do We Collect?
We collect data you provide via the Site, necessary to fulfill your orders or send newsletters:

Full name
Address
Date of birth
Email address
Phone number
Credit card data

We may ask you to verify/update this data to ensure its accuracy.

3. When Do We Collect It?

When creating a customer account
When placing an order
When subscribing to the newsletter
When browsing the Site (cookies)

4. Legal Basis & Purposes of Processing
We process your data only as needed for:

Site management and optimization
Order preparation and shipping
Newsletter management
After-sales service
Marketing communications (with your consent)
Customer database management
Website traffic analysis
Fraud/security prevention
Responding to legal obligations

5. Who Can Access Your Data?
Internally, only employees who need access for their duties.
Externally, trusted third parties (e.g., delivery services) only for the above purposes. No commercial use without your explicit consent.

6. How Do We Protect Your Data?
Access is limited to authorized personnel. We apply strict technical and organizational measures to ensure data security.

7. Retention Period

Order-related data: up to 3 years after last order/contact
Newsletter: as long as subscription is active (unsubscribe at any time)

8. Your Rights
You have the right to access, correct, delete, restrict, or request portability of your Personal Data, or object to its processing.
You can also disable cookies in your browser settings.

To exercise your rights:
Email: contact@japanzon.com with a copy of your ID (front and back).

Complaints:
You may lodge a complaint with the relevant data protection authority.

9. Changes to the Policy
We may modify this policy; any change will be communicated via our usual contact method.